Emotional Storage
Published on 12/13/2016
Some people come to Gallery Of Storage simply because they need extra space, but for some, the need for self storage accompanies a life changing experience. It could be a positive one, an upcoming marriage or relocation for a new job. Sometimes the change is upsetting such as a divorce, eviction or death in the family. Intense emotions can impact decision-making and the ability to think clearly, which is why Gallery Of Storage believes to help you address concerns and make a well-informed decision during emotional times - Simply Listening to our customers hearts and happiness and their pains is our # 1 priority.
Over the years we have learned that listening to our customers is the first priority no matter what the situation may be. Giving them the time they need to work through the details of the move and their feelings while also providing a listening ear goes a long way in building a relationship built on trust. At, Gallery Of Storage, some of our longest customers over the years have come to us during difficult periods of change and they have since built very strong friendships.
At Gallery Of Storage, we have learned that making suggestions without putting anyone on the spot helps empower the customer. Being sensitive to the needs of the customer, even if those needs are unspoken or maybe even unknown to the customer themselves is the linchpin of our successful customer service. Gallery Of Storage owner comments, "We will be the first to tell you customer service and attention includes being able to listen to anything and everything people have on their minds, good or bad and help them find the best storage solution for their situation."
Visit Mr. Thomas today or Call 501 - 455- 1654